Kalmar, part of Cargotec, has signed the first-ever Kalmar Parts Care agreement with Indonesian shipping operator PT Meratus Line. The contract was signed in April 2017 and the spare part deliveries will commence in June 2017.
Kalmar Parts Care provides a completely new way for Kalmar customers to optimise their spare parts inventory, supply and management. Concept is part of Kalmar Services offering, which supports customers to secure their fleet availability and uptime. The agreement gives PT Meratus Line the flexibility to order parts on demand while enjoying guaranteed availability and improved cost predictability of ordered items. With the tailored Kalmar Parts Essential Care agreement, Kalmar and PT Meratus Line will collaborate closely to forecast the volumes of the agreed spare parts. Kalmar guarantees to ship these items within 24 hours after receiving an order. If for some reason the ordered spare parts are not shipped as agreed, the customer will get the parts free of charge.